1. Platinum rule- Instead of treating people the way I would want to be treated, I'm going to place myself into their position and treat them the way that they would want to be treated. This will allow me to view the context of the conversation from the other person's view.It allows me to think before I speak and to be respectful at all times.
2. Listening- A conversation takes two or more people. Therefore, it can not be dominated by one person. In order to communicate, one must be able to close their mouth at times and let the other person talk. In addition, you must also listen attentively to what he or she is speaking about. By listening attentively I will know how to appropriately respond.
3. Be aware facial expression and body language- These two forms of nonverbal communication are imperative and can make or beak a conversation. Eye contact is important and shows the speaker that you are listening and that your attention is not elsewhere.
I like your second point about two or more people making a conversation. Listening (attentively) has to happen on the accounts of all people involved in the communication. It helps to respond more appropriately, being mindful of passing judgment in those interactions. I am very happy that I have learned so much already from this class!
ReplyDeleteLaQuasia,
ReplyDeleteBeing aware of facial expression and body language is important be cause just like your words, your face and body can also tell others about your feelings. I myself, have to practice controlling my body language and facial expressions, because I know my body language can get uneasy when I have to listen to long winded people sometimes.
Yes! I finally received a response on my blog, actually 2!!!! :)I agree that this course has allowed me to become aware of those gestures and cues that I use when communicating with others.
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